Cancel annual pass subscription

To cancel your subscription, please fill out the form below.

Please note:

Annual pass subscriptions have a minimum term of 24 months. Thereafter, the notice period is four weeks.
Family annual passes must always be canceled fully. It is not possible to cancel only individual passes of family members.
Only annual passes in the subscription model can be canceled. Annual passes with a fixed term of 12 months cannot be canceled prematurely.

Salutation*

First name*

Surname*

E-Mail*

Printed pass ID*

Pass ID of family members (only for family annual passes)¹

Desired notice date²

Reason for giving notice

* Required

¹ Only family annual passes can be canceled in a joint application. For the cancellation of individual annual passes a separate application must be completed.

² The entry represents a desired date. This can only be realized if it meets the above mentioned terms of cancelation. If the field remains empty, the contract will be canceled at the earliest possible date automatically.

I hereby consent to the personal data I provide being used only to process my request. Once the matter is clarified, my data will be deleted. I have the right to revoke my consent (Art. 6(1) lit. a GDPR) to the processing of my personal data at any time by sending an e-mail to datenschutz@zoo-berlin.de. The responsible data protection officer can also be reached via this e-mail address.

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Cancel annual pass subscription

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