Your visit during the coronavirus pandemic

Get an overview of the current situation below.

Coronavirus precautions

There are currently no special coronavirus precautions in Zoo Berlin and even the animal houses (except the pinguin house and the pig house) are open again as usual. For the fastest possible admission, the purchase of online tickets is still strongly recommended. With online tickets, you can go directly to the entrance and thus avoid the waiting times at the ticket booths. The available time slots only represent the admission time. Your stay in Zoo Berlin is therefore not limited (within the regular opening hours).

Frequently asked questions
Is it no longer possible to buy tickets on site?
Individual ticket booths on site are open. However, online tickets are still highly recommended to reduce waiting times at the entrances. Therefore, if it is possible, please continue to book your tickets online in advance.
Book Tickets now
Do I have to leave the Zoo by the end of the timeslot I have booked?
The booked time slots only represent the admission time. Therefore, the stay in Zoo Berlin is not limited (within the regular opening hours).
The chosen time slot is binding and cannot be changed after the purchase has been made. There is no right of return for purchased tickets.
I have a complimentary or pre-bought ticket
Online tickets, tickets purchased in advance (e.g. from BVG ticket machines) and complimentary tickets can be presented at the ticket booths by the entrances (clearly marked) and allow immediate admission. Advance online registration is not possible.
How can I get my discount on tickets?
Discounts can be presented at the ticket booths by the entrances (clearly marked) and allow immediate admission. Advance online registration is not possible.
Tickets with regular concession are available online.
Book tickets now
Is it necessary for annual pass holders to register online?
No. Annual pass holders do not need to register in advance. However, due to capacity, time slots still have to be booked for the Aquarium Berlin.
Support
Is the Zoo over the worst financially?
The corona pandemic has presented us with particular challenges. Due to the multiple closures over the past few months, we lost significant income and the regular level of visitors has not been reached yet. However, our operations cannot be shut down like in other industries. After all, the approximately 30,000 animals still have to be cared for - in concrete terms, the operation of Zoo, Tierpark, and Aquarium Berlin costs around 140,000 euros a day!
Our supporter´s expression to help over the last months has overwhelmed us to this day. Once again, thank you very much! Nevertheless, financial losses due to significantly lower visitor numbers are unfortunately still the case.
You can continue to support us here:
SUPPORT THE ZOO
SUPPORT THE AQUARIUM
SUPPORT THE TIERPARK

Further questions?

Please find answers to any other question here

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Your visit during the coronavirus pandemic

Frequently asked questions

Support

Further questions?

Opening hours

Feedings & Trainings

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Arrival

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